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Dance Dress Shop FAQS
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Category: Account FAQS

/Account FAQS /

I actived my account from the link in my email.but i cant login my account.

If you register as “Wholesale” group. We will review your register info.After approving,you can login your account for shopping. Often it takes about 24 hours to review.  

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I have requested a new password several times and i dont get it.

First,please check whether our email in your spam box. If you dont get the email.please contact with us by support ticket or live support

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What is the best way to ask a question?

Please contact us anytime via our online contact form or directly via submit support ticket.

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What is your’s phone number?

Currently Dance Dress Shop is a 100% internet based company and does not provide phone service. Please contact us via our online contact form or submit support tickets and we will reply within 24 hours on week days, and 48 hours on weekends.

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How do I use My wishlist?

My Wishlist allows you to easily save products that you are interested in so that you can easily find them when you come back to shop at a later time. Click the “Add to Wishlist” on a product page to favorite an item You can create the name of wishlist and then click on the “Scroll […]

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Why should I create an account?

A Dance Dress Shop account makes shopping at our site much easier, allowing you to: • Check the status of your current order and keep track of previous orders • Contact Customer Service with questions that you have • Store your shipping and payment information to make checking out a snap • Ask a question […]

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I forgot my password

If you’ve forgotten your password, on home page click on “Forgot your Password”.   or in “Login page” click on “Forgot your Password”.   We’ll ask you to enter your email account and then send you a new password immediately. After you have logged in using the new password, we recommend you go to My […]

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How do I change my email

If you want to change your email address:   1.Sign into your account and click “My Account Overview”   2.click “Change my account email” 3.Enter current passsword and your desired new email address   4.Dont forget to click “continue” to process.  

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Categories

  • Account FAQS 8
  • Measurements 9
  • Orders FAQS 18
  • Payment FAQS 3
  • Products FAQS 18
  • Returns & Refunds FAQS 9
  • Shipping FAQS 13

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